Responsible Gaming
Introduction
At Parimatch, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you choose to participate in gaming activities on our platform, do so with the understanding that the house always has an edge, and outcomes are determined by chance. Set realistic expectations and never chase losses.
Age Verification
Gaming is strictly for individuals who are 18 years of age or older, or the applicable legal age of majority in India (18 years). Parimatch is committed to preventing underage gaming.
By accessing our platform, you confirm that you are of legal age to gamble in your jurisdiction and that you comply with all applicable local laws and regulations.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing Losses: Trying to recover lost money by gambling more
- Loss of Control: Unable to stick to limits or stop gambling
- Hiding Gambling: Concealing gaming activities from family or friends
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Financial Strain: Borrowing money or using credit to fund gambling
- Emotional Distress: Feeling anxious, depressed, or irritable when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Mood Swings: Using gambling to escape problems or regulate emotions
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control spending
- Loss Limits: Establish maximum loss thresholds to protect your budget
- Reality Checks: Receive regular reminders about time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Cooling Off: Take a break from gaming for a set period
- Spending Tracker: Monitor your gaming expenditure and patterns
To access these tools, visit your account settings or contact our Customer Support team.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. Please reach out to one of these reputable organizations:
India & South Asia
- All India Gaming Federation (AIGF) - Promotes responsible gaming practices across India
- National Mental Health Programme - Provides mental health support resources
- AVERT India - Offers counseling and support services
International Organizations
- GamCare (UK) - www.gamcare.org.uk - Free, confidential support and counseling
- GamStop (UK) - www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au - Counseling and support
- Responsible Gambling Council (Canada) - www.responsiblegambling.org - Prevention and treatment resources
- National Council on Problem Gambling (USA) - www.ncpgambling.org - Helpline and resources
- Bundeszentrale für gesundheitliche Aufklärung (Germany) - German health education center with gambling resources
If You Need Help
Do not hesitate to seek support. Problem gambling is a serious issue, but help is available and recovery is possible.
If you or someone you know is struggling with problem gambling:
- Contact one of the support organizations listed above
- Use Parimatch's self-exclusion and limit-setting tools immediately
- Reach out to trusted family members or friends
- Consult a mental health professional
Remember: Gaming is entertainment. If it stops being fun, it's time to seek help.
For more information or to access responsible gaming tools on Parimatch, contact our Customer Support team at [email protected].